Covid-19 : Reduced shipping/support

As all team members are parents we are particularly susceptible to the effect Covid-19 has been having within schools and currently one child is being isolated at home with others expected to require the same in the coming weeks.

This means that we’re continuing to restrict our order dispatch to Mondays and Thursdays while phone and email response times are mostly limited to replies in the evenings. Wherever possible please contact us by email as this is far easier to respond to as/when time allows.

Thankfully everyone is healthy so this is mostly precautionary, however your patience and understanding is appreciated as we adjust to the local lockdown requirements and our other responsibilities.